Overview:Capture and record change requests.
Gather change request information:
Gather the information required to describe the change request. This should include a description of the requested change, the reason for the change (defect or enhancement), the artifact affected, including the version, and the priority of the change. If possible, provide an estimate of the effort required to implement the change.
Update the Work Item List:
Update the Work Items List to document the information that you gathered in the previous step.